To Our Customers

The health, safety, and well being of our customers, employees and community is a priority for us.

 In consideration of the recent COVID-19 outbreak, we’d like you to know that we are taking extra precautions to ensure the highest level of cleanliness and safety in our stores.  All human touchpoints including, but not limited to, general surfaces, door handles, product displays and individual products are regularly being sanitized using approved disinfectant products.

Our employees have been provided with clear direction on how to safeguard their health and that of our customers including regular washing of hands and social distancing among other measures.

We are monitoring all Federal and Provincial/State Health updates regularly to ensure we are following the recommended and necessary health and safety measures.

As of now, all our locations as well as our Studio are temporarily closed until further notice. Please check back for further details as the situation develops.

We are extending a warranty grace period through to the end of 2020 due to the temporary store closures. Therefore, any current Limited Warranties will be valid up to the end of the year.

Should you have any questions please contact our head office, customerservice@spencediamonds.ca

We thank you for your loyalty, cooperation, and patience.