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Frequently asked questions

About Spence Diamonds

Spence has been part of Canadian love stories since 1978, built on a simple belief: choosing a diamond should feel open, honest, and entirely yours. The FAQs below introduce who we are, what makes the Spence experience different, and how we help you find the right diamond to represent your love.

FAQ

Q: Who is Spence Diamonds?

A: Spence Diamonds is a Canadian jewelry company specializing in engagement rings, wedding bands, and fine diamond jewelry. Founded in 1978, Spence operates eight showrooms across British Columbia, Alberta, and Ontario, known for an open showroom format where every ring is on display and openly priced, with Certified Diamond Specialists who guide you through choosing a diamond and designing a ring with no pressure along the way.

Q: Is Spence Diamonds a Canadian company?

A: Yes. Spence Diamonds is Canadian-owned and Canadian-operated, and has been serving Canadian customers since 1978. Every engagement ring is handcrafted here in Canada by Canadian artisans, and all eight showrooms sit across British Columbia, Alberta, and Ontario.

Q: How long has Spence Diamonds been in business?

A: Spence Diamonds has been in business since 1978, more than 48 years of helping Canadians find engagement rings, wedding bands, and fine diamond jewelry. In that time Spence has grown from a single location to eight showrooms across three Canadian provinces.

Q: What makes Spence Diamonds different from other jewelry stores?

A: Spence Diamonds takes a different approach in three ways. First, the open showroom format lets you browse more than 2,500 ring styles in unlocked display cases, so you can pick up and compare without asking anyone to unlock a case. Second, every ring is clearly priced, so there is never a need to ask “how much is this?” Third, our Certified Diamond Specialists are trained to educate rather than pressure, with one goal: helping you make a confident choice within your own budget.

Q: Does Spence Diamonds make rings in Canada?

A: Yes. Every Spence Diamonds engagement ring is designed and handcrafted in Canada by Canadian artisans. Because each ring is made to order, it is built specifically for you once you select your diamond, setting, and metal choices.

Q: Does Spence Diamonds specialize in engagement rings?

A: Yes. Engagement rings are the heart of what Spence Diamonds does, with more than 2,500 customizable styles across the showrooms. Spence also offers wedding bands, anniversary bands, eternity rings, diamond stud earrings, pendants, and other fine diamond jewelry, though engagement rings remain our primary focus.

Q: Does Spence Diamonds sell both lab-created and mined diamonds?

A: Yes. Spence Diamonds offers both Artisan Created Diamonds (lab-created or lab-grown) and Consciously Mined Diamonds (earth-mined). Both are real diamonds with the same chemical composition and crystal structure, so the choice comes down to your budget, your values, and the look you want. A Certified Diamond Specialist can walk you through the differences in person, and you can compare them side by side in any open showcase at a Spence showroom.

Dreaming of a larger diamond?

Our online preview shows centre diamonds up to 2 carats, but your diamond possibilities go well beyond that. For a larger diamond, visit a Spence showroom to hand-pick your diamond to match your vision.