Frequently Asked Questions
Have a question? Find answers to common questions about shopping with Spence, visiting our showrooms and managing your order.
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Frequently Asked Questions
Have a question? Find answers to common questions about shopping with Spence, visiting our showrooms and managing your order.
Lifetime loss protection and trade-up allowance on your diamond.
Not in love with it? Return it within 30 days for a full refund.
Every ring lovingly handmade in Canada by Canadians.
Every order fully insured and signature-protected, all the way to your door.
Dreaming of a larger diamond?
Our online preview shows centre diamonds up to 2 carats, but your diamond possibilities go well beyond that. For a larger diamond, visit a Spence showroom to hand-pick your diamond to match your vision.