Contact About Your Order
Have a question about an order or how online ordering works? The FAQs below show the quickest ways to reach the right team at Spence, check showroom hours, and book time with a Certified Diamond Specialist.
For questions about an online order or the online ordering process, contact Spence’s Online Orders team at onlineorders@spencediamonds.com. Showroom hours and locations are available here. Walk-ins are welcome; appointments can be booked online.
FAQ
A: Please contact us at onlineorders@spencediamonds.com.
A: Showroom hours vary by location. Visit our store locator to check current hours for your nearest showroom.
A: You can book an appointment online or call your nearest showroom directly. Walk-ins are welcome.








