Vancouver, BC

Spence was not my first choice. On the day that I wanted to go ring shopping, my first three options were all closed and on vacation, but Spence's was open.
I had a rough idea of the style of engagement ring that my girlfriend wanted - Dušan Pine worked out the details and brought the idea to reality. Dušan patiently walked me through the whole process of buying an engagement ring and he made the experience both enjoyable and educational. I've worked with a lot of salesmen through many different industries and I could truly tell that Dušan was genuinely trying to find the best diamond and engagement band for my fiance. In fact, he even went under my budget and still provided me with something that exceeded my expectations.
After I put down my deposit, Dušan diligently sent regular communications and updates on the ring. When I told him that there was a sudden change in timing on my end and that I needed the ring sooner, Dušan worked super hard to make it happen and offered alternative suggestions in case things were cutting too close. I really appreciated his transparency and his understanding of my urgency. He got me the ring on time, and my now fiance was ecstatic to finally wear the ring. Thanks for making it happen Dušan!