Ottawa, ON
ADDRESS
College Square Mall
1371 Woodroffe Avenue,
Unit A
Nepean, ON
K2G 1V7
ONTARIO
HOURS
| Mon – Fri | 10am – 8pm |
| Sat | 10am – 6pm |
| Sun | 11am – 5pm |
November 11th - 10am - 8pm
CLICK TO CALL
Happy Client Reviews
I remember visiting the Spence diamond in the Rideau center when it first opened and found the experience to be unique where you can try out rings of all styles, shapes and sizes. So I came to the College Square location on a whim as my partner wanted to know exactly what cut I preferred. Being able to go in and try all the variety of cuts and carats was super helpful.
I was greeted immediately and shown the rings based on carat size first so I could determine the size of carat we wanted to design. Then they told me to have a browse and to let them know if I had questions. My sales lady then disappeared to attend to a client in one of the rooms who came in. As I browsed the colored diamonds section another sales person told me that they could do any color diamond with intrigued me as I was looking for a purple stone. Later I find out that getting a purple diamond was near impossible for them to locate but they could do the typical blue, yellow, green etc. so this was a bit disappointing.
There are numerous styles to try on so being able to take your time and browse was great. In the end we narrowed down two styles but without the possibility of the purple diamond in the specific shade we wanted, we decided to custom with a jewelry in New York.
I would say this is a great place to start browsing if you are looking for an easy piece and aren’t looking to customize the ring from scratch. Salespeople knowledge are a bit of a hit or miss
I was greeted immediately and shown the rings based on carat size first so I could determine the size of carat we wanted to design. Then they told me to have a browse and to let them know if I had questions. My sales lady then disappeared to attend to a client in one of the rooms who came in. As I browsed the colored diamonds section another sales person told me that they could do any color diamond with intrigued me as I was looking for a purple stone. Later I find out that getting a purple diamond was near impossible for them to locate but they could do the typical blue, yellow, green etc. so this was a bit disappointing.
There are numerous styles to try on so being able to take your time and browse was great. In the end we narrowed down two styles but without the possibility of the purple diamond in the specific shade we wanted, we decided to custom with a jewelry in New York.
I would say this is a great place to start browsing if you are looking for an easy piece and aren’t looking to customize the ring from scratch. Salespeople knowledge are a bit of a hit or miss
Good service
Nice welcoming by the staff. Unfortunately was not able to find something at the moment.
Will definitely revisit and adjust stars accordingly
Will definitely revisit and adjust stars accordingly
Staff with good knowledge.
I went into Spence multiple times this year to try on all the engagement ring styles and see what shape/style/size I liked the best and everytime I went in the staff were always so patient and helpful. When we were finally ready to pick out a ring I made an appointment with Dorsa, who had been helping me most times I came into the store. My fiancé and I were able to pick the exact diamond specifications that we wanted and even see the diamond in person before saying yes to it. My ring was ready in exactly 2 weeks and it looks so stunning, better than I was expecting! Customer service is amazing and being able to try on hundreds of ring styles really helped me be sure of what I wanted!
Lia took care of us and she was truly amazing. She was top notch. The store is amazing. They give you a full experience and really keep in mind your budget. I highly recommend spence diamonds. Go see Lia if you get the chance.
Lovely greeting and service.
Had a great experience here! Met with Dorsa, who was super nice and patient.


