Edmonton, AB
17010 90 Ave NW
Edmonton, AB
T5T 1L6
Happy Client Reviews
I have to rave about the Manager, Dominique*, at Spence Diamonds.
First of all, my right is very beautiful and I babied it- no wearing it while dishes or gardening etc. within 5 years, diamonds starting falling out, despite my care and brining it in once sometimes twice a year for cleaning and inspection.
I was sure something was not totally right but everyone told me that they could not help and all I could do was pay to replace diamonds that may soon fall out again. After years of asking someone to consider my case closely, a new manager arrived, the lovely Dominique.
I happened to share my story with her and she straight away advocated for me and saw that the gold ring was too weak for the diamonds. She pursued the right avenues in the company to have my ring fixed and I’ve had less problems since.
I’m so grateful for her and her role at Spence diamonds, she makes a real difference at that store.
THANK YOU D!!
First of all, my right is very beautiful and I babied it- no wearing it while dishes or gardening etc. within 5 years, diamonds starting falling out, despite my care and brining it in once sometimes twice a year for cleaning and inspection.
I was sure something was not totally right but everyone told me that they could not help and all I could do was pay to replace diamonds that may soon fall out again. After years of asking someone to consider my case closely, a new manager arrived, the lovely Dominique.
I happened to share my story with her and she straight away advocated for me and saw that the gold ring was too weak for the diamonds. She pursued the right avenues in the company to have my ring fixed and I’ve had less problems since.
I’m so grateful for her and her role at Spence diamonds, she makes a real difference at that store.
THANK YOU D!!
Anajane helped me over the phone to pick out a new band for my existing diamond ring. She was happy to help and answered any questions i had. She gave a high recommendation of a jewellers that will transfer my existing diamond to the new mount setting. The jewellers did an unbelievable excellent job setting my diamond and polishing and resizing my wedding band as well and made it look brand new again. I highly recommend both jewellers for their professionalism.
They offered a great experience, it was nice to be able to view the jewelry hands-on and take our time in a no-pressure sales environment. Kaitlyn Joseph was a great person to work with and helped us make an informed decision that we are beyond happy with.
Amazing service. Love their staff
Kaitlyn was so helpful we were able to make changes to our setting and, she helped us choose the perfect bands that we didn’t even know existed to balance the engagement ring. We are very happy with our rings!
Kaitlyn answered all my questions before I even asked them. I never thought I could actually enjoy buying an engagement ring. Thanks Spence Diamonds!
Thanks to Anajane's guidance, I found a ring that is absolutely beautiful and everything I hoped for. I was nervous going in but the entire experience, from browse to the final decision, was seamless and enjoyable, largely due to her exceptional customer service.
Anajane and the team at Spence Diamonds were great and easy to work with. They helped me find the perfect engagement ring!!! Could not be happier!