Ottawa, ON

College Square Mall
1371 Woodroffe Avenue,
Unit A
Nepean, ON
K2G 1V7
Happy Client Reviews
I remember visiting the Spence diamond in the Rideau center when it first opened and found the experience to be unique where you can try out rings of all styles, shapes and sizes. So I came to the College Square location on a whim as my partner wanted to know exactly what cut I preferred. Being able to go in and try all the variety of cuts and carats was super helpful.
I was greeted immediately and shown the rings based on carat size first so I could determine the size of carat we wanted to design. Then they told me to have a browse and to let them know if I had questions. My sales lady then disappeared to attend to a client in one of the rooms who came in. As I browsed the colored diamonds section another sales person told me that they could do any color diamond with intrigued me as I was looking for a purple stone. Later I find out that getting a purple diamond was near impossible for them to locate but they could do the typical blue, yellow, green etc. so this was a bit disappointing.
There are numerous styles to try on so being able to take your time and browse was great. In the end we narrowed down two styles but without the possibility of the purple diamond in the specific shade we wanted, we decided to custom with a jewelry in New York.
I would say this is a great place to start browsing if you are looking for an easy piece and aren’t looking to customize the ring from scratch. Salespeople knowledge are a bit of a hit or miss
I was greeted immediately and shown the rings based on carat size first so I could determine the size of carat we wanted to design. Then they told me to have a browse and to let them know if I had questions. My sales lady then disappeared to attend to a client in one of the rooms who came in. As I browsed the colored diamonds section another sales person told me that they could do any color diamond with intrigued me as I was looking for a purple stone. Later I find out that getting a purple diamond was near impossible for them to locate but they could do the typical blue, yellow, green etc. so this was a bit disappointing.
There are numerous styles to try on so being able to take your time and browse was great. In the end we narrowed down two styles but without the possibility of the purple diamond in the specific shade we wanted, we decided to custom with a jewelry in New York.
I would say this is a great place to start browsing if you are looking for an easy piece and aren’t looking to customize the ring from scratch. Salespeople knowledge are a bit of a hit or miss
Good service
Nice welcoming by the staff. Unfortunately was not able to find something at the moment.
Will definitely revisit and adjust stars accordingly
Will definitely revisit and adjust stars accordingly
Staff with good knowledge.
Had a great experience picking the ring for my partner and it’s perfect !! Thank you for making experience so comfortable
An amazing experience, the staff is friendly and very helpful. The patience and professionalism of the sale person was very appreciated and my girlfriend is going to love it once shes sees it.
I had a great experience with Spence Diamonds. I originally just came in to get a ring sizing (for my now fiancé), but we also took a look around so I could get a sense of what kind of ring she wanted. I came back later for an appointment with Juhli, the store director, who sat down with me and went through information about the products, the materials, and diamond qualities. She was knowledgeable and answered all the questions I had.
What I really liked was that I was able to choose the type of ring I wanted, then we found a central diamond for it within my price range. My ring was ready to pickup a few weeks later and my fiancé and I are both extremely happy with it!
We are planning to get our wedding rings at Spence as well!
What I really liked was that I was able to choose the type of ring I wanted, then we found a central diamond for it within my price range. My ring was ready to pickup a few weeks later and my fiancé and I are both extremely happy with it!
We are planning to get our wedding rings at Spence as well!
Our experience at Spence has been wonderful since day one. The service has been incredible every time. Today I event went in for a cleaning and Sherhana was so incredibly sweet.