Ottawa, ON
ADDRESS
College Square Mall
1371 Woodroffe Avenue,
Unit A
Nepean, ON
K2G 1V7
ONTARIO
HOURS
| Mon – Fri | 10am – 8pm |
| Sat | 10am – 6pm |
| Sun | 11am – 5pm |
April 3rd - Closed
April 5th - Closed
CLICK TO CALL
Happy Client Reviews
Très bon service.
Jersey and the staff was super helpful!
I remember visiting the Spence diamond in the Rideau center when it first opened and found the experience to be unique where you can try out rings of all styles, shapes and sizes. So I came to the College Square location on a whim as my partner wanted to know exactly what cut I preferred. Being able to go in and try all the variety of cuts and carats was super helpful.
I was greeted immediately and shown the rings based on carat size first so I could determine the size of carat we wanted to design. Then they told me to have a browse and to let them know if I had questions. My sales lady then disappeared to attend to a client in one of the rooms who came in. As I browsed the colored diamonds section another sales person told me that they could do any color diamond with intrigued me as I was looking for a purple stone. Later I find out that getting a purple diamond was near impossible for them to locate but they could do the typical blue, yellow, green etc. so this was a bit disappointing.
There are numerous styles to try on so being able to take your time and browse was great. In the end we narrowed down two styles but without the possibility of the purple diamond in the specific shade we wanted, we decided to custom with a jewelry in New York.
I would say this is a great place to start browsing if you are looking for an easy piece and aren’t looking to customize the ring from scratch. Salespeople knowledge are a bit of a hit or miss
I was greeted immediately and shown the rings based on carat size first so I could determine the size of carat we wanted to design. Then they told me to have a browse and to let them know if I had questions. My sales lady then disappeared to attend to a client in one of the rooms who came in. As I browsed the colored diamonds section another sales person told me that they could do any color diamond with intrigued me as I was looking for a purple stone. Later I find out that getting a purple diamond was near impossible for them to locate but they could do the typical blue, yellow, green etc. so this was a bit disappointing.
There are numerous styles to try on so being able to take your time and browse was great. In the end we narrowed down two styles but without the possibility of the purple diamond in the specific shade we wanted, we decided to custom with a jewelry in New York.
I would say this is a great place to start browsing if you are looking for an easy piece and aren’t looking to customize the ring from scratch. Salespeople knowledge are a bit of a hit or miss
Good service
They were very helpful, and even though I didn’t buy the ring from them, their customer service was excellent.
Susan was absolutely amazing—she was incredibly helpful, kind, and made the entire process easy and stress-free. You can genuinely tell she cares about helping people, not just making a sale.
Susan was absolutely amazing—she was incredibly helpful, kind, and made the entire process easy and stress-free. You can genuinely tell she cares about helping people, not just making a sale.
We had been shopping for my partner's wedding ring for some time and was not having any luck. We were in the area and decided we'd just pop by Spence Diamonds. We saw some rings we liked and got in contact with one of their representative and she told us she would follow up with more information, but we never got it so we decided to pop in again and try on the rings again. Then, we met Jersey who was prompt with follow ups, kind, informative, and transparent from the get go. I can't thank Jersey enough for all of his work. He made the buying process so easy for us.
My fiancée and I were shopping for wedding bands and had the pleasure of working with Jersey. Incredibly easy to talk to, not pushy, and a great listener. Highly recommend!! We also really liked how Spence lets you just try anything on without having to ask.
We had an amazing experience purchasing our wedding ring! Susan was an outstanding sales representative—friendly, knowledgeable, and genuinely attentive. She listened to exactly what we wanted, offered beautiful options within our budget, and gave excellent advice on settings and styles. The whole process felt effortless and personalized. We couldn’t be happier with our ring or the service we received. Highly recommend!


